FREQUENTLY ASKED QUESTIONS
Yes, you will receive the exact product shown in the picture. At Buzzluxe Tactical, we ensure that all product images accurately represent the items we offer. However, please note that slight variations in color may occur due to lighting or screen display settings. Rest assured, the quality and features of the product will match the description and images provided.
You can view and download your sales receipt by logging into your Buzzluxe Tactical account. After logging in, go to the Order History section, where you will find a list of all your past orders. Click on the specific order to view the details, and there will be an option to download or print your sales receipt. If you made a guest purchase, a receipt will have been emailed to you upon completion of your order. Please check your inbox or spam folder for that email.
Check Return Eligibility:
Ensure that your item is within the return window, which is typically 30 days from the date of purchase. The product must be unused, in its original packaging, and in the same condition you received it.Initiate a Return:
Log into your account on the Buzzluxe Tactical website, navigate to the Order History section, and select the order containing the item you wish to return. Click on the Return Item button and follow the instructions to request a return authorization. If you made a guest purchase, please contact our customer service team for assistance.Prepare the Item:
Pack the item securely in its original packaging, including all accessories, manuals, and any free gifts received. Include a copy of your receipt or order number for reference.Shipping the Return:
Once your return request is approved, we will provide you with a return shipping label and instructions on how to send the package. Please use the label provided to ensure proper tracking.Refund Processing:
Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Yes, at Buzzluxe Tactical, we do restock items indicated as "out of stock." Restocking times may vary depending on the product and supplier availability. To stay informed, we recommend signing up for email notifications on the specific product page, so you'll be alerted when the item is back in stock. You can also regularly check our website for updates or contact our customer service team for more detailed information on restocking schedules.
Buzzluxe Tactical offers shipping to a wide range of locations both domestically and internationally. We ship to all 50 U.S. states, including Alaska and Hawaii. International shipping is also available, though delivery times and shipping fees may vary based on the destination.
Please note the following:
- P.O. Boxes: We currently do not ship to P.O. boxes.
- Military Addresses: We do ship to APO/FPO addresses for military personnel.
- International Shipping: Customs duties and import taxes for international orders are the responsibility of the customer.
During checkout, you will be able to enter your address and see if shipping to your location is available. If you have any concerns about shipping to your specific area, feel free to contact our customer service team.